Active DiscoveryUrgency: Acute · this week
Trigger: You found activity yourself — mud tubes, frass, or hollow timber
You found mud tubes. Something is in your house right now.
The pest controller will arrive and treat the colony. But the colony has already eaten timber that's holding your house up — and that's structural carpentry, not pest control. We arrive on the same site visit, scope what needs replacing, and start before the wet season ends.
What you're thinking right now
Some of these will be familiar.
- "Is the house safe to sleep in tonight?"
- "How much damage have they already done that I can't see?"
- "Do I call the pest controller first, or a builder?"
- "My insurance won't cover live infestation — will they cover the structural repair?"
- "How fast can someone actually start? I can't live with this."
What you actually need
- A same-week site walk · we don't leave you waiting for two months in the queue
- A coordinated response with a TPI-licensed pest controller (we have three on call)
- Honest read on what's structural and what's cosmetic — without inflating either
- A scoped quote that separates the immediate-safety work from the optional reinforcement
- Insurance-claim documentation in the format your insurer requires
The YBMT deliverable
What you get from us — nothing more, nothing less.
01
Same-week site walk
Active activity = priority queue · we are on site within 5 business days.
02
Coordinated pest + carpenter
We bring a TPI-licensed entomologist to the same site walk · one visit, full read.
03
Safety triage report
Within 24 hours of site walk · what's urgent (sleep-in-it safe), what's soon, what's optional.
04
Insurance-grade paperwork
Photographic record + engineer co-signed scope · in the format your insurer accepts.
05
Phased repair option
If budget is a barrier · we phase the work into safety-first and full-restoration tranches.
06
No fumigation upsell
We do not own the pest treatment · we have no incentive to inflate the chemical side.
Your timeline
From call to site walk: 3-5 business days (active activity = priority queue). From site walk to safety triage: 24 hours. From scoped quote to start: 7-10 days. Phased repair can begin in tranches.
Live Termite Activity · Owner's Safety Checklist
What to do this week. What to stop doing immediately.
We never sell your data. We never quote without a site walk. We don't use voicemail.
Ready to start
Book the 90-minute structural site walk.
Scoped quote in your inbox within 48 hours · structural-engineer co-signed